Product support is available for the products and versions listed below. Products without a version number are continuously updated, and the latest update is supported. The level of support may differ among versions and among products. 

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*Active Gold Support contracts for CS5 and CS5.5 that were purchased prior to January 31, 2014, remain valid.

**Active Gold Support contracts for CS6 with end dates after June 1, 2014, remain valid, with the following limitations:

  • CS6 feature releases, updates, and new versions are discontinued

  • Security patches are reviewed on a case-by-case basis

  • Assisted support is available until May 31, 2017, for issues related to accessing the product, including downloading, deploying, and installing

  • Assisted support for product troubleshooting and how-to questions is available only with active Gold Support contracts

  • Customers with active Gold Support contracts purchased prior to January 1, 2014, for CS5, CS5.5, and CS6 products receive comprehensive assisted support through their contract end dates

  • Additional or extended Gold Support packages aren’t available for purchase

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